FREEDOM TO GO, WHILE NEVER ALONE
The ADP Smart Care Personal Help System is your lifeline in the case of an emergency.
With 24/7, one-touch emergency support, unique two-way contact and GPS features, and much more, the ADP Smart Care Personal Help System gives you or your loved one the freedom to go, knowing help is only one button away.CLICK FOR EQUIPMENT OPTIONS
24/7 One-Touch Access
Simply push the HELP button and you'll be connected to a trained specialist who can send emergency help or contact a loved one.
Nationwide GPS & 4G Wireless
Whether at home or away, you can be located and get emergency help dispatched to your exact location.
The system will automatically connect with a specialist if it detects a fall. If you are unconscious and do not answer, they will dispatch to your location.
Waterproof & Comfortable
At only 2.29 ounces, the Smart Care Personal Help System is lightweight and can be worn in the shower or bath.
The ADP Smart Care Personal Help System includes:
+ FREE - 3 months of Emergency Monitoring with the use of a Personal Help system
+ 24/7 U.S.-Based Monitoring Services
+ Free Activation
+ No Cancellation Fees
24/7 PROACTIVE MONITORING
ADP Smart Care Personal Help System proactively monitors you 24/7 with immediate alerts and notifications. U.S. based trained specialists are ready to help you with any emergency.
ADP has been in in the business of security monitoring for over 25 years. You can rest assured that your safety is in good hands.
Frequently Asked Questions
What happens if I have an emergency?
The Smart Care Personal Help System is your lifeline in the case of an emergency.
To activate the two-way communication, simply press the large red SOS button on the front of the device for two seconds. When the emergency operator answers, you can speak directly to them in your normal voice to explain the nature of the emergency so they can dispatch help to you.
The two-way system allows the operator to listen for signs of distress so they can dispatch help even if the person is unable to speak.
If you accidentally activate the system, you can inform the operator it was an accident and do not need help.
How is the Smart Care Personal Help System monitored for emergencies?
The Personal Help System is monitored 24/7 by the professionals at ADP Security. With over 25 years of best-in-class security experience, ADP emergency operators are on call at all times to help you in the case of an emergency.
Can I wear the Smart Care Personal Help Button in the shower?
Yes, absolutely. The Personal Help Button is water resistant and can be worn in the shower. We do not recommend wearing it for longer sessions like swimming, or submerging in a bathtub or sink, however.
Where will the Smart Care Personal Help System work?
Since the Personal Help System has cellular capability, the device works anywhere in America where there is cellular service.
Is the ADP Smart Care System eligible for Medicaid coverage?
Yes! ADP Security is an approved provider for the Medicaid waiver program in South Carolina, Georgia, Alabama, Tennessee, and Kentucky. Please refer the Medicaid representative to "ADP Security" when contacting them for waiver information.
How does the location tracking work?
The device is equipped with state-of-the-art GPS and can be tracked to within 9 feet of the location by the ADP operator. This is for the GPS Option and not the In Home Option.
Is the Smart Care Personal Help System only for medical emergencies?
No, this is your 24/7 lifeline in the case of a personal emergency. This includes fire, police emergency, burglary, and medical emergencies.
How much is the monthly monitoring service?
The ADP Smart Care Personal Help System has two options to choose from:
- Option 1 @ $119.97: This includes 3 months of initial monitoring service. After the initial 3 months, 24/7 monitoring is available at $39.99 billed quarterly ($119.97) with no long-term contract required for the lease of this equipment. This is for the In Home Cellular Medical Alert System.
- Option 2 @ $119.97: Our best value, this includes 3 months of 24/7 monitoring service. After the intial 3 months, the monitoring service is only $39.99 monthly billed quarterly ($119.97) with no long-term contract required for the lease of this equipment. This is for the GPS Go Anywhere Smart Watch Medical Alert.
What If I Lose or Break My Equipment
There is a $99.00 replacement fee for the GPS watch and $50.00 replacement fee for the fall detection in home necklace pendant.
What happens when the medical alert is no longer needed and I want to cancel service?
The equipment is owned by ADP Security. The monthly fee paid is for the 24/7 monitoring of the equipment for your emergencies. You can cancel at any time after the first 90 days and we will send a prepaid envelope to you at no cost and you put your alert in the US Mail. We will stop the billing of your card or ACH at that time when we receive the unit back. The service is billed quarterly. We stop the billing upon the receipt of the equipment.
LICENSED, BONDED & INSURED
With over 25 years of experience in security monitoring, ADP Security Systems is fully licensed, bonded, and insured. All of our central station operators have received the prestigious Five Diamond Certification from the Central Station Alarm Association (CSAA). When you want the best protection and the best customer service, you want to call ADP Security!